Effective Date: 2025/07/20

Noventi Labs (“we,” “our,” or “us”) respects your privacy and is committed to protecting it in accordance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988, as well as the Australian Privacy Principles (APPs).
This policy explains how we collect, use, disclose, and protect your personal information when you visit our website [Insert Website URL] and interact with our services.

1. Information We Collect

1.1 Information You Provide

• Name, email address, and contact details submitted through forms or emails.

• Information provided when subscribing to newsletters, downloading materials, or participating in surveys.

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1.2 Information Collected Automatically

• Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.

• Cookies & Tracking Technologies: For analytics, personalization, and marketing.

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2. Purpose of Collection
We collect and process personal data to:

• Provide and improve our services.

• Send marketing and promotional communications (with your consent, where required).

• Respond to your inquiries.

• Conduct analytics and performance monitoring.

• Fulfill legal obligations.

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3. Legal Basis for Processing (GDPR – EU Visitors)
If you are located in the European Union or EEA, we process your personal data under one or more of the following legal bases:

• Consent – when you agree to receive marketing or cookies.

• Contract – where processing is necessary to provide the service you requested.

• Legal obligation – where we must comply with laws.

• Legitimate interests – where processing is necessary for our business, provided your rights are not overridden.

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4. Your Rights Under GDPR (EU Residents)
If you are an EU/EEA resident, you have the right to:

• Access – request a copy of your personal data.

• Rectification – correct inaccurate data.

• Erasure – request deletion of your data (“right to be forgotten”).

• Restriction – limit how we process your data.

• Data portability – receive your data in a structured, machine-readable format.

• Objection – object to processing based on legitimate interests or direct marketing.

• Withdraw consent – at any time, for processing based on consent.

To exercise these rights, contact us at [Insert Contact Email].

5. Your Rights Under the Australian Privacy Act (Australian Residents)
If you are an Australian resident, you have rights under the Australian Privacy Principles (APPs), including:

• Access – request access to your personal information.

• Correction – request correction if your information is inaccurate or incomplete.

• Anonymity – where lawful and practicable, you may deal with us anonymously or using a pseudonym.

• Complaint handling – lodge a complaint if you believe we have breached the APPs.

Complaints will be responded to within a reasonable timeframe. If unsatisfied, you can contact the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au

6. International Data Transfers
Your personal data may be transferred to and processed in countries outside your location.
For EU residents, where we transfer your data outside the EEA, we use:

• Standard Contractual Clauses approved by the European Commission, or

• Other appropriate safeguards to ensure your data remains protected.

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7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

8. Cookies and Tracking Technologies
We use cookies and similar tools to:

• Improve website functionality.

• Understand visitor behavior.

• Deliver targeted advertisements.

EU visitors will be asked for consent before non-essential cookies are placed.
Australian visitors can opt out through browser settings.

9. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

10. Third-Party Services
We may use third-party providers for:

• Hosting and analytics (e.g., Google Analytics).

• Email and marketing automation.

• Payment processing.

These providers may process your personal data in other countries, subject to their own privacy policies.

11. Complaints and Contact
Noventi Labs
Email: info@noventilabs.com

If you are an EU resident and feel your data protection rights have been infringed, you may lodge a complaint with your local Data Protection Authority.
If you are an Australian resident, you may contact the OAIC as described above.

12. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be posted on our website with an updated Effective Date.